You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
jpark134
2 years agoNew member | Level 2
Update billing info
Every instruction page tells me to go to my account page, click on settings, then click on billing, in order to update my credit card information. However, there is no "billing" button on my settings...
blackpa
2 years agoExplorer | Level 3
Mr Davis here need to speak with someone regarding my dropbox acct.
The most effective way to explain my issue is to speak with someone
from your office.
Please contact me as soon as possible to advise me of my options.
Thanks
- Rich2 years agoSuper User II
blackpa wrote:
... need to speak with someone regarding my dropbox acct. The most effective way to explain my issue is to speak with someone from your office.
Phone support is available to Dropbox Business customers and it's handled via a callback initiated through the admin console on Business accounts. All others can find the support options available to them on the Support page. Basic (i.e. free) accounts are limited to the various self-help options such as the help center articles or the chat bot, or you can ask questions here.
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