You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

krismac's avatar
krismac
New member | Level 2
2 months ago

Unidentified credit card charge for an annual subscription

i have an annual credit card charge from Dropbox with a 12 digit transaction ID, however the transaction lookup tool does not work when i enter all details (correctly). because i have a free plan i c...
Billing
Payments
Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
2 months ago

Harry 1, these look like direct Dropbox charges (unless there’s another mention of Dropbox Sign in your bank statement). 

 

If you’re not sure which account you’re being billed for, you can look this up here.

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