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Forum Discussion

krismac's avatar
krismac
New member | Level 2
17 days ago

Unidentified credit card charge for an annual subscription

i have an annual credit card charge from Dropbox with a 12 digit transaction ID, however the transaction lookup tool does not work when i enter all details (correctly). because i have a free plan i c...
Payments
Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
14 days ago

Harry 1, these look like direct Dropbox charges (unless there’s another mention of Dropbox Sign in your bank statement). 

 

If you’re not sure which account you’re being billed for, you can look this up here.

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