You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
manarh
3 years agoExplorer | Level 4
UK VAT charged but invoice shows Dropbox's Irish VAT number
UK VAT rules require a valid UK VAT receipt if charging UK VAT. Failure to do so it reportable to UK GOV, see https://www.gov.uk/hmrc-internal-manuals/vat-trader-records/vatrec6040 A valid UK VA...
Mark
Super User II
Hi manarh
Another UK VAT registered business here.... however, I've always taken it to be that I am paying an Irish registered subsidiary of Dropbox rather than a UK one - hence the name shown at the top is Dropbox Ireland. Same as Microsoft for example.
As I'm not on a Business plan I cannot actually see a VAT line on my invoice (as it isnt charged - its only on Business products). Is the VAT charge 20% or different? I believe Ireland charge 23% for example.
manarh
3 years agoExplorer | Level 4
My invoice shows VAT @20% and dropbox support have confirmed I am being charged 20% because I'm in the UK (i.e. I'm paying UK VAT).
- xyz669 months agoHelpful | Level 5
Thx for the update. However uk Hmrc vat inspector who I spoke to many years ago, said that HMRC will only accept a uk vat number & not an Irish vat number. This rule has since been strengthen by new legislation due to the brexit agreement. But I’m still not getting a uk vat invoice from DB support;
Dropbox International Unlimited Company
[email removed as per Community Guidelines ]
About Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!