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Forum Discussion

Asimina's avatar
Asimina
New member | Level 2
7 years ago

How do I ask for an invoice?

What is the procedure in order to ask for invoice that will contain data of the company that I work (including name and VAT of company) instead of a receipt?
Billing
Payments
Security
Team admin
  • Karina's avatar
    Karina
    7 years ago

    Hi there Asimina welcome to the Community! :slight_smile:

     

    Dropbox Business Admins can enter the Billing tab in their Admin Console and access this information: 

     

    https://www.dropbox.com/team/admin/billing/history

    Business invoices include the company name and VAT already. 

     

    ---------------------------------------------------------

     

    Otherwise, if you've got a personal subscription, please keep the following info in mind: 

     

    • Since Dropbox Plus and Professional are personal consumer products, this means that their invoices are created in a way such that we cannot adjust the billing information displayed on invoices for Plus users.  

     

    Hope this information helps you out and feel free to write back if you've got any questions about this - We'll be more than happy to help!

Karina's avatar
Karina
Icon for Dropbox Staff rankDropbox Staff
7 years ago

Hi there Asimina welcome to the Community! :slight_smile:

 

Dropbox Business Admins can enter the Billing tab in their Admin Console and access this information: 

 

https://www.dropbox.com/team/admin/billing/history

Business invoices include the company name and VAT already. 

 

---------------------------------------------------------

 

Otherwise, if you've got a personal subscription, please keep the following info in mind: 

 

  • Since Dropbox Plus and Professional are personal consumer products, this means that their invoices are created in a way such that we cannot adjust the billing information displayed on invoices for Plus users.  

 

Hope this information helps you out and feel free to write back if you've got any questions about this - We'll be more than happy to help!

  • Ignacio_c_s's avatar
    Ignacio_c_s
    New member | Level 2
    7 years ago

    Hello I need to put in my billing information so i can declare it in my tax refund next year, so the name of my company has to go the ID number of my company too and adress. how can i do this??? thanks in regards

    • Karina's avatar
      Karina
      Icon for Dropbox Staff rankDropbox Staff
      7 years ago

      Hey Ignacio_c_s , thanks for your post on the Community and hope you're doing good today! 

       

      I've actually merged your question onto an existing thread where I've covered this topic. 

       

      If the info here doesn't help and doesn't address your question, please write back letting me know and I'll be happy to advise / further assist in any way I can. 

       

      Hope it helps & take care! :penguin:

  • Prusak72's avatar
    Prusak72
    Explorer | Level 3
    7 years ago

    Hello Karina,

     

    What about payment options? Is it possible to get invoice for payment instaed of using CCard? Our current bill is bit more than $15k and that may exeed CCard limit.

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      7 years ago
      Hi there, if you need an invoice which can then be paid by a bank transfer, you’ll need to contact our team directly.
       
      Please could you contact them using the following link.

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