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Forum Discussion
haik
3 years agoNew member | Level 2
subscription plan charged twice a month - both through google subscription and dropbox directly
Hello! I have noticed that my subscription plan is being charged twice a month - though google subsciptions and as direct payment to dropbox. I havent received any refund, but I have blocked the paym...
racheltp
New member | Level 2
I have paid for the annual Dropbox Plus subscription. However I am still charged on a monthly payment via Apple Pay.
Verified with the billing history on my Dropbox account and it shows that annual payment has been made. Any idea why is there still a recurring monthly payment??
Anyone came across the same problem?????
Mark
2 years agoSuper User II
This is only possible if you have 2 accounts - one on iTunes and one on the website.
You should be easily able to test it by adding a file to one and seeing if it syncs to the other (i.e. add a photo to the one on iTunes). Note that if you go to the App store you MAY see that the account is a diff one to what you've logged in as - i.e. the Apple ID rather than what you are using
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