You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Admiral287's avatar
Admiral287
New member | Level 2
2 years ago

Subscription downgraded because there wasn't enough money in my account

My subscription downgraded because there wasn't enough money in my account. I would like to transfer the money manually because it is not clear when Dropbox will do the payment, and I also can't fin...
  • Jay's avatar
    2 years ago

    Hi Admiral287, thanks for bringing this to our attention.

     

    As the account has already downgraded, you'd need to upgrade your account manually from the site. Depending on your current location, you'll see the various options for payment on the purchasing page.

     

    A manual invoice (where you pay directly by a bank transfer) is only available for Dropbox Business teams on annual subscriptions.

     

    If you have any further queries, feel free to message back.