We're making changes to the Community, so you may have received some notifications - thanks for your patience and welcome back. Learn more here.
Forum Discussion
Nemanja604
6 years agoExplorer | Level 4
Separating Personal and Business account
Hello,
I'm connected to the business account as a team member and I have a personal account connected to it (just switched to Professional plan). I would like to separate the two. I'm not having an...
- 6 years ago
Did you join the Business team using your existing account? Do you only have one email address that you use with Dropbox? If so, then your personal account would have been merged into the Business team, and your personal account no longer exists. It's now a part of the team and owned by the company.
If that's the case, then your team admin will need to convert your account to an individual account. If that's not the case and you actually have two separate accounts (each with their own email address), then you probably just connected them so they both sync separately to your computer, in which case you can disconnect them using the link that Mark provided above.
VH21
4 years agoNew member | Level 2
Issue: I have a personal dropbox account to which was shared several business folder links. Today, I received a notice to create a business account from a business team member. I did so using my @businessname.com email address. Now, my personal files, and only my personal files, are in my business account and in my personal account are all the shared business files plus an archive file of my personal account with nothing in it. Can anyone help me swap my files around?
About Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!