You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
No access to email to login and cancel my subscription
I left my job that my dropbox subscription is tied to. The subscription was paid for with my credit card and I was reimbursed. Now that I am no longer working there, I want to cancel the subscription...
Rich
Super User II
Super User II
Trapped wrote:
... I want to cancel the subscription, but the work email tied to it no longer exists/I do not have access to it. I have no ability to log in and cancel it. Because I cannot log in ...
You'll need to contact Dropbox Support directly. Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for Billing issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.
