You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Jobbe's avatar
Jobbe
Explorer | Level 3
2 months ago

I changed subscription (Dropbox team to my own 3 TB) and all folders are now empty

 Hi, lately I closed my team profile from my compagny. I changed to a personal 3 tb subscription and suddenly all folder are emty. Although I used to be the one who could change everything. I cha...
downgrade
dropbox business
File access
Restore
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Thanks for the info. I'd recommend contacting the support team directly for them to investigate this matter in more detail on their end to see if they can locate these files.

Jobbe's avatar
Jobbe
Explorer | Level 3
18 days ago

Thank you Jay, I've contacted them.

Have a good one

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