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Forum Discussion
How to avoid being billed
I signed in for a free trial of D Professional, and registred with a credit card. When I enter my account to cansel the free trial, the Db account on my pc, says that Basic is the current subscripti...
I finally found the solution!
I signed in to Dropbox via my mobile/hotmail-account, and managed to cancel the trial there.
What confused me was that I applied for the testperiod through my pc/gmail-account - and all later comunication was through that adress. Sorry to have bothered you!
guri2
Hi Nancy!
My Dropbox account was upgraded directly via the Dropbox website on my computer!
guri2
Today I got a reminder about the trial-period and that I will be billed if I do not cancel within that date. So, there is no doubt weather I will receive a bill or not!
I thank for your time and effort to help - and if you do not hear anything more, it´s because I decided to cancele/delete all my Dropbox accounts. There are other solutions for backup and charing - and this has taken too much time to solve!
guri2
I finally found the solution!
I signed in to Dropbox via my mobile/hotmail-account, and managed to cancel the trial there.
What confused me was that I applied for the testperiod through my pc/gmail-account - and all later comunication was through that adress. Sorry to have bothered you!
guri2
