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Forum Discussion
maxwessel
6 months agoExplorer | Level 3
How can I find the Dropbox account I'm being billed for from my transaction numbers?
Hello,
I am looking for the appropriate account for my transcations. I always see the debits but don't know which account I booked it through. I only have the transaction numbers.
How can ...
Nancy
6 months agoDropbox Staff
Welcome aboard the Community, maxwessel!
If you’ve received a 12-digit transaction ID for each of your Dropbox payments, you can use this page to see which account it links to.
In case this doesn’t help though, you can always contact our support team and they can further help.
If you do the latter, make sure to follow these steps when logging your ticket. You can also send me your ticket number here afterwards.
I’ll be here, if you need something else.
- maxwessel6 months agoExplorer | Level 3
I just have the paypal transaction account. Does this help?
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