You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Arbazanwar
5 months agoExplorer | Level 3
My billing does not update my account.
My billing not update my account less amount but my plans not update
Megan
5 months agoDropbox Staff
Hi Arbazanwar, I'd be happy to help!
Just to make sure we're on the same page, it sounds like you have trouble upgrading your account, is that right?
Would you like to elaborate and tell me what is happening exactly? Do you get any specific errors when trying to purchase a new plan?
Keep me posted, and we'll take it from there!
About Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!