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Forum Discussion
Multiple accounts and double billing
Hello there,
Happy to jump on to the community and looking forward to resolution of my issue.
I too have noticed that when I try to log into dropbox on different devices that different ac...
Walter
Dropbox Staff
Dropbox StaffHey moniquemedford, sorry to hear you're having issues with this.
It sounds like you have more than one accounts and that you're logged into different accounts on your devices.
To make sure you're signed into the correct account on all devices, you can sign out of the account you're currently logged into and log into the one you'd like to use.
As for the charges you mentioned, you can try our self served look up tool to see if you can identify the email address that's associated with them.
I hope this helps and please keep me posted, Monique.
