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Forum Discussion
Lost email of a paid account and I need to cancel the subscription
I need to talk to someone in Dropbox. I have an account with a plan that I pay, but I cannot access it because the email does not exist anymore. I have already tried to contact the ESP and they sa...
Megan
Dropbox Staff
Dropbox StaffHey VCB1, I checked and it seems that both of these tickets were automatically spammed by our system.
However, there's a different ticket that you've managed to open in Portuguese. I've informed and shared info on the email itself, and an agent will be with you shortly.
I am still waiting for a contact or a solution. My creditcard has already charged me, and I need to solve this ASAP. You should consider this urgent.
