You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
I've paid for Plus but it's not on my account
I have been using the same Dropbox account for nearly a decade. I am currently being charged $9.99 per month for the Plus Plan, yet Dropbox says I have the Basic Plan and need to upgrade before being...
No worries. I appreciate any help.
Yes, I am paying through iTunes. Maybe this is the issue?
On the linked page, it now shows I have the Plus Plan. As of today, it suddenly shows I am not exceeding my storage and now shows invoices for all payments made via iTunes. I'm not sure what changed, but it appears as though the issue is resolved.
I greatly appreciate everyone's willingness to help and prompt responses.
Jay
Dropbox Staff
Dropbox StaffHi cat_hmuaokc, thanks for bringing this to our attention.
Are you able to see any payments on your account from this page?
Did you originally upgrade via the Dropbox site or the mobile app? On your bank statement, were you charged by Dropbox, iTunes, or Google Play?
This will help me to assist further!
Good morning to you are and how are you guys doing I really do need some assistance I do not know you guys can assist me where you can pay some thoughts
