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Forum Discussion

loay tork's avatar
loay tork
New member | Level 1
5 days ago

Issue with the payment method but I found a payment invoice

Hello how are you ... I wish you a happy new year.. I have a problem with the payment method. A notification appears on my subscription that I must pay, but when I pay, it does not accept the visa an...
Billing
upgrades
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
5 days ago

Hey loay tork - sorry to hear about this.

 

Can you please send us a screenshot of the exact notification you're getting and also clarify what your plan tab reports? 

 

Thanks so much! 

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