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Forum Discussion
mike96
6 months agoNew member | Level 2
I'm trying to cancel a free account
hi, I have not used dropbox for many years and continue not to use it- I have a free account set up in July 2013, which was used for approx 2 years (but never cancelled).
Now I'm finding out ho...
- 6 months ago
mike96 wrote:
As per previous posters, the option to cancel does not come up on-screen for me.
As you have a Basic account, the option to cancel doesn't appear because there's no subscription to cancel. If you just want to delete your account you can do so from the bottom of your Account page.
Rich
Super User II
mike96 wrote:
As per previous posters, the option to cancel does not come up on-screen for me.
As you have a Basic account, the option to cancel doesn't appear because there's no subscription to cancel. If you just want to delete your account you can do so from the bottom of your Account page.
mike96
6 months agoNew member | Level 2
hi Rich, many thanks for this- I will press that button next!
best wishes, mike
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