You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

NB141's avatar
NB141
Collaborator | Level 8
6 months ago

If I pay for my subscription, can my account be deleted due to inactivity?

 Just a quickie ...   If you're a Plus/Pro/Paying customer etc with an valid payment credit/debit card stored on your Dropbox account,  can your account and data still be deleted if there is inac...
  • Rich's avatar
    6 months ago

    @NB141 wrote:

    If you're a Plus/Pro/Paying customer etc with an valid payment credit/debit card stored on your Dropbox account,  can your account and data still be deleted if there is inactivity for over 1 year?


    As long as the card is valid and Dropbox is able to continue charging you for your subscription, your account will not be deleted.