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Forum Discussion

Chris Anderson's avatar
Chris Anderson
New member | Level 2
4 months ago

I was charged for a renewal that I didn't want, I want a refund

I was charged for a subscription renewal today I don't want, my debit card was charged $131.57 and overdrew my account! I cant find a phone number or live chat option anywhere! I need help!
cancellations
Refunds
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
4 months ago

Hi @Chris Anderson, thanks for bringing this to our attention.

 

I can see according to our system that you've already been in contact with the support team, and they have assisted you regarding this matter.

 

If you have any further queries, feel free to message back.

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