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Forum Discussion

lenabaikova's avatar
lenabaikova
New member | Level 2
2 years ago

I want to know, did I cancelled my subscription successfully?

Hi! I want to know, did I canceled my subscription succesfully? Do I need to pay something? My email is [email removed as per Community Guidelines]

Billing
cancellations
  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi lenabaikova, welcome to our Community! 

     

    The only person that can identify if you've cancelled your subscription is you, and our Support team. 

     

    On our end, we don't have access to account-specific info. Have you checked your plan page, to see what it reports there? 

     

    Keep me posted!

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