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Forum Discussion
I want to cancel my Dropbox Sign subscription and get a refund for my payment
So awhile ago in October I made a dropbox Sign account so I could get my roomates to sign an agreement easier on a pdf. It wasn't the only way but this was the fastest way and I believe there was a f...
Hey SamuelWakeman, thanks for taking the time to write on our Community.
Can we actually send you an email, so we can look into your request internally?
Let me know.
I have a similar issue. There appear to be no way to manage the subscription for DropBox Sign online and my messages to Dropbox in May have been left unanswered. Please let me know if you hear any updates.
Megan
Dropbox Staff
Dropbox StaffHi,
I have a similar issue. I have one free trial, however, I was charged for a whole year later while I no longer need the subscription. Could you please email me and help me cancel the subscription and get a refund? Thank you!
-Yichen
Hi all,
In the end I managed to find how to cancel the plan. It does not work with DropBox Sign but you'd need to sign in via the hellosign.com web page. Once done, that's where I found my paid plan and could cancel.
Many thanks,
