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Forum Discussion
SamuelWakeman
2 years agoExplorer | Level 4
I want to cancel my Dropbox Sign subscription and get a refund for my payment
So awhile ago in October I made a dropbox Sign account so I could get my roomates to sign an agreement easier on a pdf. It wasn't the only way but this was the fastest way and I believe there was a f...
- 2 years ago
Hey SamuelWakeman, thanks for taking the time to write on our Community.
Can we actually send you an email, so we can look into your request internally?
Let me know.
markjs
Explorer | Level 4
I have a similar situation. I have not used my Dropbox account in almost a year. I actually forgot I had it. Obviously - not something I need. Anyway - I just got a bill for $102 renewal. I received no notification that it was about to renew. I need to obtain a refund for this and cancel or "downgrade" to free account. Can someone help me on how to pursue this. Unfortunately - it is not clear on the website how this can be done. HELP!
suarezchris
2 years agoNew member | Level 2
Did they refund you? Looking for answers as I have to cancel one of my accounts as well in the middle of the plan.
- Jo5512 years agoExplorer | Level 3
No one gets back to you at all. Its a disgrace. I will never ever use DROPBOX again and I will tell everyone I know about how difficult it is to contact them.......
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