We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
SamuelWakeman
2 years agoExplorer | Level 4
I want to cancel my Dropbox Sign subscription and get a refund for my payment
So awhile ago in October I made a dropbox Sign account so I could get my roomates to sign an agreement easier on a pdf. It wasn't the only way but this was the fastest way and I believe there was a f...
- 2 years ago
Hey SamuelWakeman, thanks for taking the time to write on our Community.
Can we actually send you an email, so we can look into your request internally?
Let me know.
Jo551
2 years agoExplorer | Level 3
I have had the same issue and have been on a run about mission.
I cancelled my trial subscription only to find out that I have been charged $184.67. My bank said that they can not help and I can not find anything on Drop Box to help.
Please contact me asap to help me cancel my trial and reemburse me the money that Drop Box has taken out of my bank account.
- Walter2 years agoDropbox Staff
Hi there Jo551, sorry to hear you're having issues with this.
Can you please clarify if you're referring to a charge for a Dropbox Sign subscription or if you're talking about a Dropbox subscription?
If it's the latter, did you try these steps to cancel it?
About Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!