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Explorer | Level 3

17 days ago

I need to sync my paid account to both of my devices.

I have two accounts I think one is a paid subscription and one was a free account. I cannot access my paid account on my computer but can on my iphone. I cannot sync my iphone & computer nor can I ...

Explorer | Level 3

13 days ago

I have tried everything you told me to. I cannot log into my paid account and I cannot restore purchases on my mac I cannot get logged into my paid account on my iphone nor can i link it to my free account. This is absolutely the worst customer service experience I have ever had.

Mark

Super User II

12 days ago

thderhrt3 wrote:
I cannot log into my paid account

Why? We cannot help you if you dont explain whats happening.

thderhrt3 wrote:
I cannot get logged into my paid account on my iphone nor can i link it to my free account.

Again, why?

Note you can only have 1 account on each device (unless one is a PAID business one), trials dont count.

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I cannot access my paid account on my computer but can on my iphone. I cannot sync my iphone & computer nor can I ...","body@stringLength":"522","rawBody":"

I have repeatedly asked for a customer service phone number and I cannot get it. They are showing I don't have a paid subscription. This is a horrible waste of time.

Can anyone give me the phone number to customer service?

Thanks

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thderhrt3 wrote:\n
I cannot log into my paid account
\n

Why? We cannot help you if you dont explain whats happening.

thderhrt3 wrote:\n
I cannot get logged into my paid account on my iphone nor can i link it to my free account.
\n

Again, why?

Note you can only have 1 account on each device (unless one is a PAID business one), trials dont count.

","body@stringLength":"685","rawBody":"

thderhrt3 wrote:\n
I cannot log into my paid account
\n

Why? We cannot help you if you dont explain whats happening.

thderhrt3 wrote:\n
I cannot get logged into my paid account on my iphone nor can i link it to my free account.
\n

Again, why?

Note you can only have 1 account on each device (unless one is a PAID business one), trials dont count.

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