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Forum Discussion
How many devices do I use for my account?
I have Dropbox on 3 devices, one is my iPhone. When I try to move a photo there, it says I've used all the devices allowed without paying for an upgrade. However, the iPhone is already one of the 3 devices. I don't know how to see which other device Dropbox may think I have given it access to. The unhelpful "Help" section says to access the Admin Console on the left of the page (on my PC screen). There is no Admin Console and no pictures anywhere showing what it might look like.
Can anyone explain to me how I see which devices Dropbox thinks I have given access to?
Thank you,
Tolkyyn
Tolkyyn wrote:
When I try to move a photo there, it says I've used all the devices allowed without paying for an upgrade. However, the iPhone is already one of the 3 devices.
It's not really devices. More Have you ever installations. If you've ever uninstalled and reinstalled the Dropbox app, it may see it as a different device.
You can see and manage the devices connected to your account on your Security page.
- Rich
Super User II
Tolkyyn wrote:
When I try to move a photo there, it says I've used all the devices allowed without paying for an upgrade. However, the iPhone is already one of the 3 devices.
It's not really devices. More Have you ever installations. If you've ever uninstalled and reinstalled the Dropbox app, it may see it as a different device.
You can see and manage the devices connected to your account on your Security page.
Rich wrote:
Tolkyyn wrote:When I try to move a photo there, it says I've used all the devices allowed without paying for an upgrade. However, the iPhone is already one of the 3 devices.
It's not really devices. More Have you ever installations. If you've ever uninstalled and reinstalled the Dropbox app, it may see it as a different device.
You can see and manage the devices connected to your account on your Security page.
Thank you very much Rich. That security page is what I needed. It showed me that it still had my old iPhone from 4 years ago connected. Not anymore! I hope everything will work once Dropbox sees that I've disconnected the old phone. Thank you very much.
