You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

vignesh26's avatar
vignesh26
New member | Level 2
9 months ago

I need help with a refund.

Hi Team,   Writing this email to request that you refund the amount debited.   I haven't used the upgraded account and there is no information given to me a day prior about this transaction. ...
Billing
cancellations
Payments
Refunds
Chunk Liu's avatar
Chunk Liu
Explorer | Level 3

This service is not avaliable for me but i have been charge for $119 in the subscription, i am a very poor guy i really dont need your service pls give me refund,it is very important for me.

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
7 months ago

Hey Chunk Liu, thanks for posting here! 

 

Have you tried contacting our Support team, using the steps that our Community Manager, Sam provided here? 

 

I suggest our Support, because they would have all the available tools in order to locate the charge, and assist you with this. 

 

Once you do, feel free to send me the ticket number reference, in order for me to locate it on my end. 


Thank you!

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