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Forum Discussion
I don't see the Billing tab to change the billing info on my Plus account
I have a Dropbox Plus account. I am wanting to change my billing details. I have clicked on the avatar at the top right of my browser and settings but their is no billing tab on this page. Any assistances' or advise would be appreciated
- Nancy
Dropbox Staff
Hi gthompson19! Hope you’re doing great and thanks for posting here.
If you click on your avatar again, do you see a “Manage account” button instead? Do you see details on your account’s billing, if you click there?
And if yes, are you seeing direct Dropbox charges or an in-app payment?
If not, is it possible you’re logged in to a free Basic account instead?
Let me know, and we can go from there.
- Thanks Nancy,
I have take the steps as per your advise with no success. My account is a Dropbox plus which I upgraded sometime back through the IOS app. I have canceled my subscription through the Apple Store and are wanting to use a work credit card. Any further advice would be appreciated.
