You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
izzibd
22 days agoExplorer | Level 4
I can't seem to reach support to ask for a refund.
I signed up to Dropbox a year ago (directly) and didn't use it as planned, and I believed that I had cancelled the auto renew feature. I have just seen that I have been charged for another year 2 days ago - I have now gone in again and made sure that the account in cancelled. I am seeking a refund for this but seem to be going in circles online and can't figure out how to contact anyone to request a refund.
About Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!