You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

izzibd's avatar
izzibd
Explorer | Level 4
22 days ago

I can't seem to reach support to ask for a refund.

I signed up to Dropbox a year ago (directly) and didn't use it as planned, and I believed that I had cancelled the auto renew feature. I have just seen that I have been charged for another year 2 day...
cancellations
Refunds
Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff

Thanks for posting about this on our forum, izzibd. 

 

Can I go ahead and log a ticket for you to the email address you see here? 

 

I’ll be able to check your account this way.

izzibd's avatar
izzibd
Explorer | Level 4
21 days ago

Thanks Nancy that would be great!

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    21 days ago

    Done, izzibd! Please reply to my email, when you get the chance.

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