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Forum Discussion

ms2165's avatar
ms2165
New member | Level 2
6 months ago

I can't delete my account from the Dropbox site, I get an error 500

When attempting to delete my account I am receiving an "Error 500" message. I have tried doing it on multiple browsers and it won't process. Any help would be appreciated.
Account Access
Create or delete account
Delete
Web
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
6 months ago

Hi ms2165, thanks for bringing this to our attention.

 

In order to look into this matter in more detail, would it be possible to reach out to the email associated with your forum profile?

 

This will help me to assist further!

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      6 months ago

      Thanks, I've sent you an email, please could you reply to it when you get a chance!

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