You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Maceacr's avatar
Maceacr
New member | Level 2
16 days ago

I cancelled my trial but got charged for the annual subscription. How to cancel and get a refund?

I cancelled my free 30 day subscription and deleted my account. I was charged the annual fee and I logged back in and the account is still there. I can’t find any way to cancel this subscription

    • Maceacr's avatar
      Maceacr
      New member | Level 2
      I have tried the instructions and there is no where that provides an option to cancel my subscription and says I have the basic free plan but they still charged my credit card. Who can I contact to sort this out?

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