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Forum Discussion
psbnmc
10 days agoNew member | Level 2
I cancelled my subscription before my annual renewal. Will my credit card be credited?
I just canceled my subscription before the new year. Will my credit card be credited?
psbnmc
New member | Level 2
My subscription ends effective the end of November. I was billed for the next year though?
Rich
10 days agoSuper User II
psbnmc wrote:
My subscription ends effective the end of November. I was billed for the next year though?
Typically speaking, if the charge has already gone through then a refund usually wouldn't be available. Subscription fees for Dropbox accounts are non-refundable.
Expand the Billing History section on your Billing page. Take a screenshot of the last two years and post it here, being sure to mask all private information first. It would look like this:
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