You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
I already unsubscribed but got charged. I need a refund.
Hello,
I managed to cancel by subscription to which I subscribed for a yearly membership but now I want a refund because I don't use the service and I subscribed by accident. Please help! This ...
Rich
Super User II
Super User II
1874988 wrote:
I found it difficult to follow your steps. I visited the link without logging in and could not request a refund.
Hello Rich, hope you're still available to reply after so long. Just letting you know that I followed your advice and have yet to hear from Dropbox staff about a refund for accidental payment. I initially paid in September I believe after receiving an email that I was running out of storage, although I don't use Dropbox. Hope someone will contact me soon enough. I need a refund.
- Nancy
Dropbox Staff
Hey AccidentallyPaid2024, hope you don’t mind me jump in. Do you have the number from your ticket, so that I can check it?
Hi Nancy, thank you for your willingness to help me. My transaction ID: [removed per Community Guidelines]. Hoping to get a refund for $$$ amount paid !
AP
- Nancy
Thanks, AccidentallyPaid2024! Can we log a ticket to the email address you see here? We can check this internally this way and see if there’s something that can be done.
