You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

brandyfalls's avatar
brandyfalls
New member | Level 1
3 days ago

How to cancel my subscription & get my payment refunded?

I was just charged $37 for something I didn’t know I had and I can’t afford that. Money taken wasn’t even mine. Please help me resolve this by canceling whatever it is and refunding please 
Billing
Payments
Refunds
brandyfalls's avatar
brandyfalls
New member | Level 1

Leave it here publicly?

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
3 days ago

Yes, I would be able to locate it it's not public to the rest of the forum brandyfalls. 

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!