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Forum Discussion

dhohls's avatar
dhohls
New member | Level 2
12 months ago

How to cancel an account linked to expired email?

I have left my previous company and need to cancel the account /  plan linked to the old email address (which has been deactivated) - how do I do this?
Billing
cancellations
Create or delete account
Plans
Rich's avatar
Rich
Icon for Super User II rankSuper User II
12 months ago
dhohls wrote:

I have left my previous company and need to cancel the account /  plan linked to the old email address (which has been deactivated) - how do I do this?

Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for Billing issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.

 

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