I have just upgraded my wife's account to Pro in Australian $ and would like to change my billing currency to Australian $ as well (as I've now been here for 10+ years!).
There seems no ability to ...
I've want to change to AUD for billing, and this was the response I got from raising a ticket:
---
Thank you for contacting Dropbox support! As I understand it, you would like to switch the currency used to pay for your Dropbox Pro account.
Changing the currency used to pay for an account is something we cannot currently allow for renewals.
However, if you would prefer to subscribe from a different billing country, you will first have to cancel your current Pro subscription at the following page:
Please note that no files would be deleted, although synchronization would pause for the time being before you upgrade again.
On your next scheduled renewal date, your account will be downgraded to our Basic plan, at which point you can upgrade again with the updated country at the following page:
That's correct, Anthony. There's no way to change the billing country on an active subscription. You need to let your subscription lapse and then sign up again with your new payment method. The following is a reply to a similar question from a Dropboxer:
Ashley scribbled: Hi there! Unfortunately, it's not possible to change your billing country. If you'd like to change your billing country, you will need to allow your subscription to lapse, and then sign up for a new Pro subscription with your new billing information. I apologise for the inconvenience!
I've want to change to AUD for billing, and this was the response I got from raising a ticket:
---
Thank you for contacting Dropbox support! As I understand it, you would like to switch the currency used to pay for your Dropbox Pro account.
Changing the currency used to pay for an account is something we cannot currently allow for renewals.
However, if you would prefer to subscribe from a different billing country, you will first have to cancel your current Pro subscription at the following page:
Please note that no files would be deleted, although synchronization would pause for the time being before you upgrade again.
On your next scheduled renewal date, your account will be downgraded to our Basic plan, at which point you can upgrade again with the updated country at the following page:
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I have just upgraded my wife's account to Pro in Australian $ and would like to change my billing currency to Australian $ as well (as I've now been here for 10+ years!).
\n
There seems no ability to change my base billing currency from USD (what it was when I first subscribed) to AUD so that my credit card doesn't continually get hit for international currency conversions and foreign currency commissions.
\n
Given that I just saw the Sydney Opera House as the front slide on the sample Parnsip.Inc presentation on your Dropbox for Business webinar, presumably you could address this internationalisation issue?! Again, as we are all so mobile now, the concept of moving countries should be in the Use Case scenarios...
\n
Or must I cancel/downgrade my Dropbox Pro subscription and then re-upgrade? I'm even happy to switch to Annual from Monthly (but it still wants to take the charges in USD 😞 !)
I have just upgraded my wife's account to Pro in Australian $ and would like to change my billing currency to Australian $ as well (as I've now been here for 10+ years!).
\n
There seems no ability to change my base billing currency from USD (what it was when I first subscribed) to AUD so that my credit card doesn't continually get hit for international currency conversions and foreign currency commissions.
\n
Given that I just saw the Sydney Opera House as the front slide on the sample Parnsip.Inc presentation on your Dropbox for Business webinar, presumably you could address this internationalisation issue?! Again, as we are all so mobile now, the concept of moving countries should be in the Use Case scenarios...
\n
Or must I cancel/downgrade my Dropbox Pro subscription and then re-upgrade? I'm even happy to switch to Annual from Monthly (but it still wants to take the charges in USD 😞 !)
\n
Many thanks for your expected response...
\n
Chris Warrick Sydney, Australia
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I've want to change to AUD for billing, and this was the response I got from raising a ticket:
\n
---
\n
Thank you for contacting Dropbox support! As I understand it, you would like to switch the currency used to pay for your Dropbox Pro account.
\n
Changing the currency used to pay for an account is something we cannot currently allow for renewals.
\n
However, if you would prefer to subscribe from a different billing country, you will first have to cancel your current Pro subscription at the following page:
Please note that no files would be deleted, although synchronization would pause for the time being before you upgrade again.
\n
On your next scheduled renewal date, your account will be downgraded to our Basic plan, at which point you can upgrade again with the updated country at the following page:
I've want to change to AUD for billing, and this was the response I got from raising a ticket:
\n
---
\n
Thank you for contacting Dropbox support! As I understand it, you would like to switch the currency used to pay for your Dropbox Pro account.
\n
Changing the currency used to pay for an account is something we cannot currently allow for renewals.
\n
However, if you would prefer to subscribe from a different billing country, you will first have to cancel your current Pro subscription at the following page:
Please note that no files would be deleted, although synchronization would pause for the time being before you upgrade again.
\n
On your next scheduled renewal date, your account will be downgraded to our Basic plan, at which point you can upgrade again with the updated country at the following page:
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That's correct, Anthony. There's no way to change the billing country on an active subscription. You need to let your subscription lapse and then sign up again with your new payment method. The following is a reply to a similar question from a Dropboxer:
\n
\nAshley scribbled: Hi there! Unfortunately, it's not possible to change your billing country. If you'd like to change your billing country, you will need to allow your subscription to lapse, and then sign up for a new Pro subscription with your new billing information. I apologise for the inconvenience!\n
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