You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Lisa45's avatar
Lisa45
New member | Level 2
11 months ago

How do I cancel before I get charged?

Help how do I cancel before I get charges

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff

    Hi Lisa45, thanks for bringing this to our attention.

     

    Are you currently on a paid plan, or on a trial? 

     

    What plan are you on according to this page?

     

    This will help me to assist further!

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!