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Forum Discussion

Explorer | Level 3

9 months ago

How do I cancel a Plus subscription?

how do I downgrade from dropbox plus

Nancy
9 months ago
Hey Keith Brignell, hope you’re doing well.

How exactly did you upgrade your Dropbox account? Was it done through our website, or iTunes/Google Play?

Let me know, and we’ll take it from there.

Nancy
Dropbox Staff
9 months ago
Hey Keith Brignell, hope you’re doing well.

How exactly did you upgrade your Dropbox account? Was it done through our website, or iTunes/Google Play?

Let me know, and we’ll take it from there.
Keith Brignell
Explorer | Level 3
9 months ago
Honestly can't remember Nancy, but I've messaged with a reference no I used with Paypal, thanks anyway
- Nancy
  Dropbox Staff
  9 months ago
  Hey Keith! Do you mean that you’ve reached out to our support team? If yes, please send me your ticket number.
  
  If you received a direct payment from Dropbox though, you should be able to cancel your plan with these steps.

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