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Keith Brignell's avatar
Keith Brignell
Explorer | Level 3
9 months ago

How do I cancel a Plus subscription?

how do I downgrade from dropbox plus  
cancellations
  • Nancy's avatar
    Nancy
    9 months ago

    Hey Keith Brignell, hope you’re doing well. 

     

    How exactly did you upgrade your Dropbox account? Was it done through our website, or iTunes/Google Play? 

     

    Let me know, and we’ll take it from there.

Keith Brignell's avatar
Keith Brignell
Explorer | Level 3
9 months ago

Honestly can't remember Nancy, but I've messaged with a reference no I used with Paypal, thanks anyway

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    9 months ago

    Hey Keith! Do you mean that you’ve reached out to our support team? If yes, please send me your ticket number.

     

    If you received a direct payment from Dropbox though, you should be able to cancel your plan with these steps.

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