You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
GotThePassports
3 years agoExplorer | Level 3
How Can I Upgrade "Early"?
Hi! I'm on a free trial but I don't need the free trial as I know what I want to upgrade. If I leave it to run out on the 20th of July and then upgrade, I will have the annoying debt order on the 20t...
- 3 years ago
Thanks for the update, as you've upgraded to a trial via the iOS app, it wouldn't be possible to upgrade early.
As you've already cancelled the trial, you'll need to wait until the trial expires and then upgrade manually either via the app again or the Dropbox site.
Jay
Dropbox Staff
Thanks for the update, as you've upgraded to a trial via the iOS app, it wouldn't be possible to upgrade early.
As you've already cancelled the trial, you'll need to wait until the trial expires and then upgrade manually either via the app again or the Dropbox site.
GotThePassports
3 years agoExplorer | Level 3
Thanks so much. Do you know what will happen to all my content that's uploaded?!
- Jay3 years agoDropbox Staff
Nothing will happen to the files, as Dropbox doesn't delete files on your account without user interaction.
The only thing that will occur, assuming you're overquota when the plan expires, is that files will stop syncing until you get underquota again (either by deleting files, or upgrading again).
If you need any more details, feel free to message back!
About Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!