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Forum Discussion
eaglesonpeter
5 months agoHelpful | Level 5
Storage has not upgraded
I upgraded to dropbox plus & have my receipt number etc. but my storage has not upgraded to 2TB
now upgraded but many thanks for the assistHi Walter, It'
- RichSuper User II
eaglesonpeter wrote:
I upgraded to dropbox plus & have my receipt number etc. but my storage has not upgraded to 2TB
When did you upgrade? What payment method did you use (just the type, not the details)? And do you see the transaction listed on this page?
- eaglesonpeterHelpful | Level 5Hi, I paid by bank card today and can see both the invoice and receipt
- WalterDropbox Staff
Hi there eaglesonpeter - thanks for the clarification.
May we reach out via email to have a further look internally?
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