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jlachine's avatar
jlachine
Explorer | Level 4
5 months ago

How can I transfer an account subscription to another user?

Hello,   Very new to understanding DropBox plans and subscriptions. We had a team member join us in March. We had her sign up for the DropBox Plus account and we paid 119.88 for the year. It s...
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  • Jay's avatar
    Jay
    5 months ago

    Hi jlachine, thanks for messaging the Community.

     

    Currently, it isn't possible to transfer an account subscription to another Dropbox account. 

     

    However, you could change the email address on the account (while logged into that account) to make it the email address of the new team member instead.

     

    If you need any further assistance, please let me know!

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
5 months ago

Hi jlachine, thanks for messaging the Community.

 

Currently, it isn't possible to transfer an account subscription to another Dropbox account. 

 

However, you could change the email address on the account (while logged into that account) to make it the email address of the new team member instead.

 

If you need any further assistance, please let me know!

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