You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Etzen's avatar
Etzen
New member | Level 2
2 months ago

How can I link my Dropbox subscription to another Apple account?

I have a Dropbox subscription that I want to move to anohter Apple account. I get the bill to an email address I am no longer in charge for. How can I do that?
Billing
iOS
Payments
Etzen's avatar
Etzen
New member | Level 2

Now I see that I did it within the app. But it is the correct email address in the settings. But the notification about the bill came to my Apple account "2", that has another email address. Which I will not have anymore in a couple of weeks.

Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
2 months ago

Etzen, even if your Dropbox account gets downgraded during the process, you won’t lose any of your files. 

 

The only thing that’ll happen, if you go over-quota, is that you won't be able to add more files to your account in the meantime and syncing will pause on your linked devices until you go under-quota once more.

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!