Forum Discussion

Explorer | Level 4

4 years ago

Solved

How can I get a refund?

I have been charged EUR 19,99 from my Visa card and I want a refund please. How do i get a refund put back into my account?

New member | Level 2

3 years ago

Help! I need an immediate refund on my subscription. This rolled over and i no longer want the service.

Dropbox Staff

3 years ago

Hey mholland231, thanks for reaching out to our Community!

Have you tried to reach out to our support team about this?

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!