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Forum Discussion
Sportacut
4 years agoExplorer | Level 4
How can I get a refund?
I have been charged EUR 19,99 from my Visa card and I want a refund please. How do i get a refund put back into my account?
Megan
Dropbox Staff
4 years agoHey Sportacut, thanks for posting!
Do you mind if I reach out to you via email, so we can look into this together?
Let me know!
Do you mind if I reach out to you via email, so we can look into this together?
Let me know!
martyn4
4 years agoExplorer | Level 3
Hi @Lori sorry to gatecrash another thread, would you please be able to check my query in this link?
https://www.dropboxforum.com/t5/Dropbox-accounts-billing/Dropbox-Business-Renewal/td-p/542213
Thank you
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