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Forum Discussion
dballare
5 years agoHelpful | Level 5
Fraud Charge on my Credit Card
Hello,
There was a fraudulent charge on my credit card. I am a basic plan user only so when I got the notification from my credit card company that I had a charge from Dropbox I knew something was ...
- 5 years ago
Hi dballare, thanks for posting on the Community!
I appreciate the info you’ve provided. As this is related to sensitive billing info, I’d recommend getting in contact with our support team directly to look into this matter in more detail.
You can do this by logging into your account, clicking this support link and providing as many details as possible.
Keep me posted!
JoachimH
New member | Level 2
I think the same thing has happened to me. But I can´t find a 12-number ID. I´ve tried to using the "supporting link" you mentioned, but when i fill it out and submits it say: "there was a problem completing this request". I have no idea where to get help.
- Joachim
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