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Forum Discussion
Dropbox stealing my money from Paypal!
Dropbox have stolen $199 from my Paypal account! My billing cycle isn't until August, and the annual charge is only $99. But for some reason they have taken $199 at the beginning of the year! And ...
Richard P.
Super User alumni
Super User alumni*sigh* yes, sure, file legal action as the first resort. Go you.
Have you at least tried to see what the charges were for by contacting support at www.dropbox.com/support ?
It may be that your paypal account has been compromised and someone has used it to upgrade two Dropbox accounts. Dropbox isn't in the business of simply charging random amounts to peoples funding sources, there has to be an action to trigger it.
$199 is too little for a Dropbox for Business account, and as you note its too much for a Pro account annual renewal. It is however the right price for an older 2TB Pro account (which are no longer available as a new upgrade)...
