We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here. 

Forum Discussion

AliT's avatar
AliT
Explorer | Level 3
2 years ago

How can I pinpoint the person stealing my documents from a shared folder?

Hello everyone,

 

I operate a Dropbox-based service where I deliver data to customers in real-time. The shared folder is accessible to over 50 individuals, some of whom are reselling my data in violation of copyright policies. How can I identify those responsible for illicitly distributing my data?

 

Best regards,

AliT

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II

    AliT wrote:

    The shared folder is accessible to over 50 individuals, some of whom are reselling my data in violation of copyright policies. How can I identify those responsible for illicitly distributing my data?


    If they were deleting the files it would appear on the Events page. If they're simply making copies outside of Dropbox, there's no way for you to know.

    • AliT's avatar
      AliT
      Explorer | Level 3

      wouldn't a premium Dropbox account help me?

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff

        Hi AliT, as it's a shared folder, it wouldn't be possible to determine which user is copying and reselling your information, since the files would sync automatically to all those accounts.

         

        Even if it was a shared link, or if you were on a Dropbox Business account, any user who accesses the file could resell it, since there is no copyright protection on the file.

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!