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Forum Discussion

shums's avatar
shums
New member | Level 2
8 months ago

Dropbox Plus Subscription via Apple but can't login

I have a Dropbox Plus subscription through my Apple ID.   Yes, when I login with my Apple ID, it shows I'm on the basic plan.    Since the only type of support I can get on the basic plan is ...
Dropbox Plus
Payments
Plans
upgrades
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
8 months ago

Hi shums - sorry to hear you're having issues with this.

 

Could you try restoring your purchases and let me know how it goes?

 

Thanks a bunch! 

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