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Forum Discussion

johnHouston's avatar
johnHouston
Explorer | Level 4
2 years ago

Dropbox is charging a credit card that expired three years ago

Why is Dropbox making charges to a credit card that expired in three years ago (in 2020)?  I haven't used the service since 2019, and caught the charge yesterday.  Is this even legal?  It's certainly...
cancellations
Payments
johnHouston's avatar
johnHouston
Explorer | Level 4

I wholly disagree.  If I tried to use this card information, it would (hopefully?) be declined.  If I handed this card over to be swiped, they'd laugh at me and tell me to get lost.  I can't even remove the card from their database without it being "escalated to a specialty team".  Maybe one day the pendulum will swing back to protecting consumers instead of exploiting them. 

Rich's avatar
Rich
Icon for Super User II rankSuper User II
2 years ago
johnHouston wrote:

If I tried to use this card information, it would (hopefully?) be declined.  If I handed this card over to be swiped, they'd laugh at me and tell me to get lost.

Correct, but those aren't recurring charges to an already-authorized subscription service.

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